Your questions, answered.

FAQ

We strive to cover all major makes such as Toyota, Ford, Honda, etc. Most of our parts are direct-fit, meaning no major modifications needed. If your model isn’t listed, contact us for compatibility.

Yes — our radiators, intercoolers, and oil coolers are made of high-grade aluminum. We use hand welding (TIG / brazing) techniques to ensure durability and integrity.

Yes, we welcome custom orders. Provide your specifications (dimensions, ports, flow rates, etc.), and we’ll evaluate feasibility and cost.

We ship to most countries globally. Some remote or restricted regions may have limitations. Please check with us before placing an order.

All units are 100% leak-tested and pressure tested before shipping. We offer a standard warranty (36months), and depending on the product or contract, extended warranty may apply.

If in stock, we typically ship within 1–3 business days. We partner with international carriers like DHL, UPS, FedEx, and local delivery services. Shipping times and costs depend on destination country/region.

We will send you a tracking number when your order ships. Simply visit the carrier's website and enter the tracking number to see the shipping status of your package.

Please note that the tracking information will be displayed after 2-5 days after being updated.

Therefore, if you can't find tracking information about your package, please try in 1-2 days later.

Your shipment may be delayed for many reasons. Common delays can be due to e.g. weather incidents, customs or backlogs.

We accept various methods including credit cards (Visa, Mastercard), PayPal, and bank wire transfer. Available methods may vary based on your region.

If damage occurs during shipment or there is a manufacturing defect, notify us within7daysof receipt with photos and description. We will arrange replacement, repair, or refund after verification.

Within the warranty period, contact our support with detailed info and media proof. We will evaluate and provide repair, replacement, or compensation. You may need to return the part for inspection.

Visit ourJoin Uspage, fill out the application form with company profile, market territory, order estimates, etc. We evaluate your business channel, warehouse capacity, and market potential.

Yes, for dealers/distributors we set minimum order thresholds and annual sales targets. Exclusive rights for territory may be offered to qualified partners. Terms will be detailed in the contract.